Help Center
Identity verification
Verification statuses
Updated October 10, 2026
- Not started: nothing submitted.
- Submitted: received and queued for review.
- Under review: a reviewer is checking it.
- Approved: a reviewer approved your details.
- Requires resubmission: a reviewer needs corrected or clearer information.
- Rejected: the submission could not be approved; see the reviewer note.
- Expired: needs to be renewed.
There is no fixed review time; you're notified when the status changes.
Need more help? Contact support.
